Presentation
Description
Axa is a French international group specialising in insurance and asset management.
Digital activity
Axa's digital business focuses on online customer service, via the Axa website and application.
Good practice targeted
Accessibility
Good practice
Axa's website is designed to be accessible: the Contact section includes the ACCEO solution for people with hearing impairments, the recruitment site has an accessibility bar, subtitles and audio description are included for all audio-visual content. Employees are also trained to accommodate customers with disabilities, and the company regularly draws company agreements on disability.
Tools/partners/suppliers of the good practice
Bakhtech