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BBVA

Accessibility - Spain

Company, Huge (>5000)

Presentation

Description

BBVA is a global financial group that was funded as Bank of Bilbao in 1857 and nowadays is present in more than 30 countries and counting with more 120,00 employees.

Digital activity

The BBVA for Everyone App

Good practice targeted

Accessibility

To go further

https://www.bbva.com/en/new-bbva-everyone-app-enables-blind-access-6300-atms/

Good practice

BBVA has launched its new BBVA for Everyone app, available for both iOS and Android operating systems, which enables the blind and those with physical or mild mental disabilities to use the bank’s network of over 6,300 automatic teller machines (ATMs). This new tool will guide those with visual disabilities to the ATM of their choice and help them withdraw cash. BBVA is a pioneer in this type of mobile solutions, which complement the services already available for people with disabilities on the web and corporate apps.

Starting date of the good practice

The app was launched in 2018 and it took more than one year to develop it.

Tools/partners/suppliers of the good practice

Ilunion Tecnología y Accesibilidad