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Ilunion hotels

Accessibility - Spain

Company, Big (250-5000)

Presentation

Description

It is a hotel chain of the ONCE Social Group, created in 1988. A company that was born with a clearly social vocation with 29 hotels, both urban and holiday, spread throughout the main cities of the Spanish geography.

Digital activity

Accessible digitalization project "At your fingerprints"

Good practice targeted

Accessibility

To go further

https://www.servimedia.es/noticias/1292413

Good practice

This project was created as a result of the recommendations of the health authorities to guarantee security in the hotels of the company. It consists of the placements of QR codes all over different hotel facilities that allow digital access to information that was traditionally available on other media. With a "very simple and intuitive operation", once the QR code has been scanned with the client's mobile device, they will access a web page where they will find relevant information about the gastronomic offer of the establishment, the directory or the safety protocols being carried out to maintain safety, as well as a welcome letter from the manager of the hotel they are staying at etc. It is totally accessible for people with some kind of physical, auditory or visual impairment and allows that anybody can get informed in an automatic and efficient way of all the service available as well as the safety measures. The accessible part includes the documents in pdf format accessible for all the users. In addition, it has been converted to web formats that facilitate the work of screen reader programs, such s JAWS (Job Access With Speech).

Starting date of the good practice

2020

Time to implement the good practice

It started being used during the 2020 season.

Tools/partners/suppliers of the good practice

ILUNION Tecnología y Accesibilidad