Presentation
Description
This is the pubic company in charge of public buses in Reus.
Since its foundation, Reus Transport has made available to the citizens of Reus a punctual, efficient, comfortable and reliable municipal public transport.
The Reus City Council's commitment to public transport has yielded more than positive results. The municipal company Reus Transport Público works with a good performance. The large number of users who take the bus daily to move from one side of the city to the other confirms this.
Their staff is immersed in a continuous training process, the basic purpose is the constant improvement of the service for their clients and users.
Last year, a pilot system started to run buses without a driver for some of the routes. For other routes which are not very common, there is a smart system that prevents buses to go to remote bus stops if there is nobody waiting in order to save time.
Digital activity
From the beginning of the creation of the company, it has opted for investment in technology, both on board the buses and from the Reus Transport control center.
Surveillance cameras, capacity sensors, card readers and entry and exit counting, ramps and hydraulic lifts for people with reduced mobility, etc. have been installed on the buses.
At the same time, the on-board GPS sends a situation signal in real time, in addition to sending speed, occupation, and physical condition of the driver to a central computer, which analyzes this information and displays it on a map that users can consult from web applications and apps. This means that the citizen can know exactly where the bus is and the waiting time at each stop along the route.
Good practice targeted
Accessibility
To go further
Good practice
SAE is a global system, which integrates equipment at 4 different levels:
1. On-board of the bus - a computer, GPS, sensors controlling passengers flow, bus card readers, sensors controlling the health indicators of the drivers, communication panel with the Control Centre, security cameras etc.;
2. Information panels around all the city with a detailed information of bus lines, times and frequencies;
3. The Control Centre monitoring the exact position of each bus at real time, health indicators of each bus driver as well as the state of the fleet. By means of Scada system an operator of the Control Centre can make easy decisions and provide incidents solving in real time.
4. Through data analysis (Big Data) and real time communication using Business Intelligence, tons of data are collected and processed at every moment and a summary report is published in internet, which allows the public to consult all the information concerning city mobility (bus arrivals, parking spaces available, etc.) either through a website or an App.
Costs
...
Starting date of the good practice
1990
Time to implement the good practice
constantly evolving and improving applied technology. No end date is foreseen
Tools/partners/suppliers of the good practice
Being a public company, the main partner is the Reus City Council
Francesc Just. Head of Reus Transport
What are the benefits of the project ?
Direct control of the operation of the bus mobility service has many advantages. Knowing the state of traffic allows making decisions to improve urban mobility fluency and ensure that schedules are better complied with and that the movement of citizens is carried out without problems throughout the city. The investment in technology is proportional to the improvement of the service offered to citizens.
What were the constraints faced by the company ?
The limitations are always the scarce budget that we have since it is prioritized at a political level that a large number of citizens have the bus service for free and unlimited (disabled, children and elderly)
Which advice would give to another company ?
We encourage any company to invest in technology applied to the urban mobility service, since it allows us to offer a better service at a lower cost.
What are the next steps?
Continue to improve the bus fleet, with fuels that are more supportive of the environment and with more services dedicated to the citizens who make use this public service.