100 points to know about...
Digital accessibility

Are we all equal when it comes to web accessibility?
Not having access to the Internet or not knowing how to use digital tools is a form of disability.
Let's take the example of three concrete cases in order to better understand what Internet users affected by one of the above-mentioned disabilities are facing.

• Case 1

For fifteen years, John has been working in a small company as an agent. After carrying out his end-of-year assessment with his boss, he was told that he needed to update his knowledge of safety standards at work. The boss therefore suggested that he attend a training course on this subject.
In order to reduce travel costs, the training takes place online within the company. John attends the training with some of his colleagues. The validation of the training consists of two parts. The first part is a multiple-choice questionnaire and the second part is situation scenarios.
In this case, John will not be able to validate this training because he has reading and writing problems.

• Case 2

Marie is looking for a job in the tourism sector.
Her job counsellor suggests that she take a course to improve her language skills. She accepted the offer. At the end of the third course, the trainer is unable to come to the classroom for personal reasons and proposes to do the course online. Mary will not be able to attend this online course.
In this case, Mary does not have a computer and does not have access to an Internet connection.

• Case 3

Christopher has bought an HD television for his grandson's birthday. He asks the cashier for an invoice. The cashier agrees and asks him for an email address to send it to because his printer is being repaired. Christophe does not have an email address, so he leaves the shop without an invoice. He will have to go back to the shop to collect his invoice.
In this case, Christophe does not have the digital skills to create an email address.