100 points to know about...
Inclusive project management

A reminder of the importance of connectivity
More than 1 billion people, or about 15% of the world's population, live with a disability. Barriers to inclusion and participation for these individuals are exacerbated by a lack of access to affordable and appropriate assistive technologies. Only one in ten people have access to the assistive technologies they need to live independent and autonomous lives. Connectivity is more important than ever, and since the covid pandemic the use of the internet to access information or services has never been greater around the world.

Today's "Mobile first”
Initially designed to make calls, smartphones are no longer limited to this type of use. Mobile-first has become a reality: Internet users massively use their phones to surf the web, check their e-mails, social networks, news or videos...
Mobile use is now ahead of desktop use in information consultation and e-commerce activities. This design paradigm shift concerns all users regardless of their age, country, culture, physical and mental capacity. In the age of nomadism, mobile digital accessibility is a major challenge that must be met in order to guarantee web access to all.
Cell phones are particularly useful tools for people with disabilities, as they enable greater inclusion by combining several assistive technologies in one device.

Principles for enabling digital inclusion of people with disabilities in organizations
The GSMA is an international association representing the interests of more than 750 mobile operators and manufacturers from 220 countries around the world1, with an additional 400 companies in the broader mobile sphere as associate members.
In collaboration with disability and accessibility experts, the GSMA has formulated a set of principles that aim to advance digital inclusion for people with disabilities through the smartphone.
These principles provide a framework for industry action and a set of recommendations for mobile operators to reduce inequalities in access to and use of mobile products and services by people with disabilities.

A number of these principles concern the inclusion of disability at all levels of an organization. In this context here are some basic rules to follow:

• The disability inclusion program must be supported by the management teams and integrated at all levels of the organization
• Disability inclusion must be reflected in internal policies, strategies, action plans and key performance indicators.
• Staff must understand that disability inclusion is a core value of the organization
• Show that people with disabilities can and do succeed within the organization

Read more:
Principles for Driving the Digital Inclusion of Persons with Disabilities (the "Principles")

What accessibility features are enabled by mobile technology?

• Adaptive screen readers
• Voice control
• Font size and color adaptation
• Contactor management
• Motion detection and interpretation
• Geolocation

Good to know, what are the most common problems when using mobile applications?
Text size issues
All mobiles have a setting that allows you to increase the default font size and this font size must be replicated in all applications. However, some applications or sites use their own font size. Sometimes the font size may be inappropriate, preventing the reader from reading the text properly. Because cell phone screens are smaller, application developers should ensure that the default text is reasonably sized and readable.
Contrast issues
Due to a lack of contrast between text and background, some people have trouble differentiating between colors. The recommended color contrast ratio is at least 4.5:1 (larger text at least 3:1).
Also, using colors as the only form of identification prevents people who are colorblind from participating or fully understanding the application.
Problems with Touch
Touch targets are not always easy to manipulate, due to the lack of distance between elements, and the size is not optimized. Even if this is not a criterion for the European standard for mobile applications, it is an element that should be noted. Result: there is an inconsistency between the desire of what you want to do and the action. For example, when you accidentally press "send" instead of "save" on a draft email.
Mobile/desktop inconsistency
There are real discrepancies between mobile apps and desktop versions. In general, consumers appreciate consistent digital presentations regardless of the platform used. Any difference or omission leads to confusion and frustration.