Lesson 14Art of communication in project management
- Notion 91 - Importance of communication in diverse work groups
- Notion 92 - Leader VS Boss
- Notion 93 - Communicate with the project team
- Notion 94 - Communicate with the stakeholders
- Notion 95 - Identify the 5 W and 1 H for an effective communication
- Notion 96 - Identify the enterprise enviroment and cultural factors
- Notion 97 - Review of the main concepts
Notion 94
Communicate with the stakeholders
Target skills
Exercise
When you communicate with ________________, stakeholder involvement is important.
Learning how to communicate with stakeholders through stakeholder engagement is one of the most effective ways of getting to know your stakeholders and helps you to find out what their needs are. In turn, this will improve your overall relationship and help you shape the aims and objectives of your project.
For example, if you find out that one of your key stakeholders requires your project to meet certain ___________, you can ensure that this is discussed and covered in your plan.
Stakeholder meetings are the most common method of communication for companies. The best ways to communicate the message would be _________, Prezi or any of the mind mapping software solutions available online. Being in the same room with stakeholders should avoid problems of misinterpretation.
However, with the growth of online platforms, clients are getting used to following meetings ________.
It is important to stay in touch with stakeholders; for example, __________ can be used, which can be sent out at certain periods of time. They can be useful to include stakeholders who are not directly involved in your project.
Another important element is the project ______________. They are usually sent at predefined periods (weekly, monthly). The protocol is already agreed here, so if your project is running on time and on budget, you should not have any worries.
You have to be prepared for ________. If the problem is urgent you can schedule a conference call. Keep in mind that conference calls are best for one-way communication, so it would be a good idea to have an agenda prepared before the conference call starts.
Of course, one of the most important aspects of communicating with stakeholders is to create _________.
Lunch or dinner meetings can help. In these situations stakeholders are more spontaneous and can tell you something confidentially.
Resources
Words list
- online
- integration
- stakeholders
- newsletters
- summary reports
- criteria
- PowerPoint
- problems
Correction
When you communicate with stakeholders, stakeholder involvement is important.
Learning how to communicate with stakeholders through stakeholder engagement is one of the most effective ways of getting to know your stakeholders and helps you to find out what their needs are. In turn, this will improve your overall relationship and help you shape the aims and objectives of your project.
For example, if you find out that one of your key stakeholders requires your project to meet certain criteria, you can ensure that this is discussed and covered in your plan.
Stakeholder meetings are the most common method of communication for companies. The best ways to communicate the message would be PowerPoint, Prezi or any of the mind mapping software solutions available online. Being in the same room with stakeholders should avoid problems of misinterpretation.
However, with the growth of online platforms, clients are getting used to following meetings online.
It is important to stay in touch with stakeholders; for example, newsletters can be used, which can be sent out at certain periods of time. They can be useful to include stakeholders who are not directly involved in your project.
Another important element is the project summary reports. They are usually sent at predefined periods (weekly, monthly). The protocol is already agreed here, so if your project is running on time and on budget, you should not have any worries.
You have to be prepared for problems. If the problem is urgent you can schedule a conference call. Keep in mind that conference calls are best for one-way communication, so it would be a good idea to have an agenda prepared before the conference call starts.
Of course, one of the most important aspects of communicating with stakeholders is to create integration.
Lunch or dinner meetings can help. In these situations stakeholders are more spontaneous and can tell you something confidentially.