100 points to know about...
Inclusive project management

Be yourself - and allow others to treat you with respect: you are worthyof being treated courteously.

• Say “Thank You”: When someone gives you a compliment or does something nice, the best response is a simple “Thank you.” Please also remember, “Please,” “Excuse me,” and “You’re welcome,” which are other marks of good manners.
• Give Genuine Compliments: A fundamental rule of good manners is to give. When you meet someone, you can always think of a genuine compliment to give, along with your attention and interest. A “Hello” or “How are you?” is most often not enough. Be generous with sincere words, warm greetings, sympathy; remember that you have to be appropriate to the occasion.
• Don’t be Boastful, Arrogant or Loud: When in polite company, always exercise self-control: your voice and your behavior shouldbe appropriate.
• Listen Before Speaking: Respect for others is a requirement of good manners. Listening to others is a way to show respect. Be genuinely interested in others; never interrupt. Look them in the eye, and listen carefully.
• Speak with Kindness and Caution: Before speaking to others, consider what effect your words will have. Also remember the language of the body (your posture and your mannerisms) is actually more important than the language of words.
• Do Not Criticize or Complain: Negativity in any form is to be avoided. If you disagree with others, do so respectfully (agree to disagree).
• Be Punctual: Appreciate the value of time, yours and others. If you make an appointment, arrive on time. If you must be late, warn someone about the delay.
• Do Not Embarrass Others: Demeaning anyone with rude jokes or an unwelcome nickname is disrespectful. In conversation, never ask embarrassing questions.